Help! My Garage Door Remote has been Lost or Stolen

Help. I’ve Lost My Garage Door Remote. | Garador

If you’ve ever lost or misplaced a garage door opener or worse - if yours has been stolen - you’ll know it can be a frustrating and even frightening experience. But while the situation is serious, there’s no need to panic as it can be resolved quickly and easily.

If you’ve invested in a premium-quality garage door opener from the market-leading Garador™ range, it’s a straightforward process to ensure your garage door is secure and that no one else can access it. Most other brands are also easy to program, though they’re not all packed with benefits like Garador™ garage door openers.

Despite what you may have heard, you won’t need to buy a new garage door opener if something has happened to one of the remote transmitters. The first thing to do if you’ve lost the remote is to stay calm and head home or call home so that someone can take the necessary steps to secure your garage. If you’re sure the remote has been stolen, call the police to report the theft. As with house keys, access to a garage door remote is like hitting the jackpot for thieves who will be quick to use it. While you should keep calm, be aware that this is a time-sensitive situation. 

If you have reason to believe that a thief has used your remote to access your home, please do not enter the home, call 111 for police assistance.

Garador's range of residential Garage Door Openers

Use the Disable Feature

Like all remote-controlled systems, manufacturers have designed garage door opener systems so the remotes can be disabled and reprogrammed if they’re lost. Likewise, new remotes can be programmed if the old one gets damaged or an additional remote is needed. If you’ve lost a remote, disable the lost or misplaced remote transmitter and then reprogram the remaining remotes with a new code. When you buy a replacement remote, simply program the new one by following the instructions in the manual. The garage door manual will have detailed instructions to show you how to reprogram a remote-control transmitter.

The sooner you use the disable feature after realising you can’t find the remote, the better. If there’s someone at home you can call, this is the best way to protect your property, by ensuring no one else can use the remote transmitter. If you’re worried about disabling the remotes and then finding the one you lost, don’t. You can always reprogram it again by following the step-by-step instructions below. 

Coding the Transmitter

You’ll find the following steps inside the instruction manual.
SAFETY FIRST: If you need to stand on something to access the opener, ensure you’re stable and get someone to help you.

1. Find the CODE SET button, press and release. The LED light should be illuminated, showing that the opener is now in Code Learn mode. 

2. Press button 1 on the transmitter. The LED CODE SET light will flash. 

3. Press it again and the light will illuminate for one second then go dark. 

4. Press the button again to test. The remote should now be coded. 

You have only 15 seconds to store a new code otherwise the opener will exit the Code Learn mode and you’ll need to start again. These are instructions for Garador™ door openers, if you have another system, you should access your manufacturer’s instructions. 

Alternatives to remote transmitters include Smart Phone Control via an App, Wall-mounted Keypads and Wireless wall buttons.

Alternative Opening Systems

Most automatic garage doors will have more than one remote transmitter and most households have multiple people needing access. For convenient access that doesn't require a remote, Garador offers wall-mounted keypads, wireless wall buttons and Smart Phone control using our handy App.

If you’d like to upgrade to a garage door opener from the Garador™ range, give us a call on 0800 000 661. For service and assistance, contact us here. Or, find your local dealer from over 30 dealerships nationwide.

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